Nitin Badjatia
Senior Director, Product Strategy, ServiceNow
Nitin Badjatia serves as the Senior Director of Product Strategy for ServiceNow Customer Service Management. He's a two-decade veteran of enterprise customer service applications, having been at Siebel Systems, RightNow Technologies, and Oracle in various go-to-market, sales, and strategy roles. Nitin also led business strategy at knowledge management pioneer KNOVA Software. In 2012, Nitin was awarded the Consortium for Service Innovation's Innovator award for his extensive contributions to the customer service industry at large. Nitin holds a Master of Public and International Affairs from the University of Pittsburgh.