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Earn CPE Credits at CX18

Certification is a great way to give your career a boost or increase the productivity of your team. Genesys-certified employees perform better, have a higher level of technical expertise and offer a bona-fide return on investment for employers.

Build your Public Sector track today to up your Genesys skill set and earn credits!

All Day Event - Must Register Separately 
Date: Tuesday, May 1, 2018
Time: 8:00am - 4:00pm
Check out the agenda here!

Track 2: Business
  • Cloud Shifting: A Surprising Look at the Cloud’s Historical and Future Effect on Society and Your Business 
  • Your Routing Can Leverage the Power of Blended AI: Hear About the Real-Life Outcomes of Genesys Predictive Routing
  • Workforce Engagement Management (WEM): It's Time to Balance Optimization With Engaging Contact Center Employees
Track 3: DevCon
  • Building a Next-Generation Cloud Architecture with Microservices
  • Digital Channels for a Digital World
  • Actively Engage Consumers with Genesys Engagement Manager 

Carahsoft will be on-site awarding continuing education credits to government attendees who attend these listed sessions.

Allison Mackin
© 2018 Carahsoft Technology Corp.
1860 Michael Faraday Drive, Suite 100
Reston, Virginia  20190
T: 703.871.8500  |  F: 703.871.8505