Earn CPE Credits at CX18
Certification is a great way to give your career a boost or increase the productivity of your team. Genesys-certified employees perform better, have a higher level of technical expertise and offer a bona-fide return on investment for employers.
Build your Public Sector track today to up your Genesys skill set and earn credits!
Track 1: CX18 Education Day
All Day Event - Must Register Separately
Date: Tuesday, May 1, 2018
Time: 8:00am - 4:00pm
Check out the agenda here!
Track 2: Business
Sessions:
- Cloud Shifting: A Surprising Look at the Cloud’s Historical and Future Effect on Society and Your Business
- Your Routing Can Leverage the Power of Blended AI: Hear About the Real-Life Outcomes of Genesys Predictive Routing
- Workforce Engagement Management (WEM): It's Time to Balance Optimization With Engaging Contact Center Employees
Track 3: DevCon
Sessions:
- Building a Next-Generation Cloud Architecture with Microservices
- Digital Channels for a Digital World
- Actively Engage Consumers with Genesys Engagement Manager
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Carahsoft will be awarding continuing education credits to government attendees who attend these listed sessions.Don't forget to join us for our complimentary Public Sector Reception.
