Have you ever struggled to meet SLAs as a result of a lack of visibility into your mainframe or IBM i? What challenges have you experienced with visibility into the health of your mainframe/IBM i systems?
Long MTTI and MTTR times can cause financial and reputational damage across a government entity. Service outages and performance issues lead to erosion of public trust in government. There needs to be an easier way to diagnose and quickly fix or prevent these issues entirely.
Learn how you can reduce the volume of service incidents along with the burden on IT and OPs staff by seamlessly integrating mainframe and IBM i systems into ServiceNow IT Workflows and Ironstream. By leveraging Ironstream for Service Mapping with Discovery, your team will be able to:
- Proactively resolve and prevent service outages
- Increase visibility in the overall IT landscape to optimize service architectures
- Understand service-specific relationships to better assess the impact of infrastructure changes
- Auto-populate the ServiceNow CMDB with an inventory of physical and logical CI’s from mainframe and IBM i systems
- Map dependencies and assign relationships automatically
- Record changes made to the mainframe and IBM i systems and update the CMDB without manual intervention
- Drill down into any CI on the Service Map to view relationships below and above in the CI hierarchy
| Meet Our Featured Speakers |
Peter Klein Senior Technology Alliance Manager Precisely | Peter Klein is a Senior Technology Alliance Manager for Precisely Ironstream for ServiceNow products. He has been working within the ServiceNow space for almost 7 years and is based in Ottawa, Canada. |
David Friedman Senior Sales Engineer Precisely | David Friedman has served as a Senior Sales Engineer at Precisely for over 17 years. He is an SME on the benefits of Ironstream for ServiceNow and helps organizations see the value of achieving a holistic view of their IT infrastructure to quickly resolve and reduce service incidents. |
