citizen engagement seminar CES citizen service
7th Annual Citizen Engagement Seminar
Tuesday, June 6, 2017
8:15am - 2:30pm
1331 Pennsylvania Avenue NW
Washington, DC 20004
This event is complimentary, and breakfast and lunch will be provided.
This is your last chance to join government officials and technology leaders for this one-day event as they discuss how government is utilizing technology, communication channels, online portals, and social media to bridge the gap between agency missions and today's expectation of citizen service, information delivery, and public involvement.


8:15am - 9:00am

Registration & Networking Breakfast
9:00am - 9:10am

Welcome & Opening Remarks
9:10am - 9:45am

Opening Keynote: FCC's Cloud Computing Journey & Citizen Engagement
9:45am - 10:25am

Gov't Panel: Connecting with the Digital Citizen
10:25am - 10:45am

Networking Break
10:45am - 11:55am

Technology Spotlights
11:55am - 1:00pm

Networking Lunch
1:00pm - 1:20pm

Gov't Fireside Chat: FDIC Leverages Multiple Channels to More Effectively Serve Stakeholders
1:20pm - 1:40pm

Gov't Fireside Chat: How the U.S.Department of State Leverages Social Media for Citizen Engagement
1:40pm - 2:20pm

Gov't Panel: Reimagining Government Customer Service
2:20pm - 2:30pm

Closing Remarks


Christopher Dorobek

Executive Editor


Bob Dixon

Director of Product Technology Innovation

United States Postal Service

Michelle Earley

USAJOBS Program Director

Office of Personnel Management

Chief Web Officer
Federal Deposit Insurance Corporation 

Bernetta Reese

Digital Manager

U.S. Department of Agriculture

Anahita Reilly

Chief Customer Officer

General Services Administration

John Skudlarek

Deputy Chief
Information Officer
Federal Communications Commission

Jennifer Williams

Public Relations Specialist
Institute Development Section, Maryland Fire and Rescue Institute, University of Maryland

Natasha Tekeste-Jackson

Digital Engagement Lead
Bureau of Consular Affairs, U.S. Department of State

Bobbie Browning

Chief Federal Strategist


Jorge Pena

Director, Subject Matter Experts (SME)

Natalie Fedie

Vice President of
Customer Success


Brian Paget

Technical Director for Content and Analytics


Chris Saniga

Global Vice President of Customer Success


Nick Sinai

Venture Partner
Insight Venture Partners & former U.S. Deputy CTO at the White House

Limited space remains, register for your seat now!

Questions? Contact me.
Gavin Saunders
Citizen Engagement Team at
Carahsoft Technology Corp. 
703-581-6605 (Direct)

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1860 Michael Faraday Drive, Suite 100
Reston, Virginia  20190
T: 703.871.8500  |  F: 703.871.8505