Session Descriptions
| Webinar 1 | Driving Transformation in the Face of COVID-19 | Monday, June 22, 2020 | 1:00pm ET; 10:00am PT
(30 minutes, 0.6 CPE credits IF attended along with one of the other 60-minute sessions during the week) |  | In these unprecedented times, public sector agencies must rapidly shift to remote work and online service delivery to keep essential services running in support of missions, employees, and citizens. Join this session to learn how Adobe is helping agencies quickly and easily modernize and digitize citizen experiences.
Specifically, this session will cover: - Powerful, secure solutions that are right-sized and quick to stand up
- Innovation that speeds application processing, digitizes and automates applications and workflows, and enabled on mobile devices
- Centralizing and streamlining management and insight
| | Webinar 2 | Rapidly Modernize Agency Forms | Tuesday, June 23, 2020 | 1:00pm ET; 10:00am PT
(1 hour, 1 CPE credit) | | Many government services, such as fee collections, program enrollment and onboarding, and purchasing, cannot be completed and processed online without the support of digital forms. Join this session to learn how to rapidly convert existing paper-based workflows to powerful, efficient digital forms.
Specifically, this session will cover how to: - Accelerate the pace of forms modernization
- Deploy fast, without infrastructure upgrades
- Adopt easily with intuitive drag-and-drop authoring
- Easily convert static PDF forms to mobile-ready with e-signatures
| | Webinar 3 | Precision Citizen Outreach | Wednesday, June 24, 2020 | 1:00pm ET; 10:00am PT
(1 hour, 1 CPE credit) |  | Getting the right message, to the right citizen, in real-time, is more critical than ever in the face of the COVID-19 pandemic. Different segments of the citizen population have different preferences for engagement. As a result, agencies are challenged on how to best deliver important information in a way that is most effective for each citizen. Join this session to understand where your citizens are going for information – whether it's email, SMS, or web – and how to put your message in front of the right people at the right time, in an easy, automated way.
Specifically, this session will cover how to: - Deliver messages to whatever channel, language, or device that is most convenient for the citizen
- Deliver effective citizen outreach strategies for communications in a highly coordinated and seamless way
- Automate notifications of records and emails from legacy systems
| | Webinar 4 | Create and Update Agency Web Properties in Real Time | Thursday, June 25, 2020 | 11:00am ET; 8:00am PT
(1 hour, 1 CPE credit) |  | Citizens want and need digital access to government resources through websites – on any device – but the combination of ever-changing information and overloaded IT departments makes it challenging for agencies to update their websites. Join this session to discover how to easily create and update your agency’s website– without coding, and with templates that anyone can use.
Specifically, this session will explore how to: - Gain powerful insights about the resources citizens are looking for and where they naturally go for information
- Launch updates, new web pages, or whole microsites in hours, all without burdening IT departments
- Regionalize and adjust messages with geo-location and AI-driven segmentation
- Construct mobile-responsive design to ensure better experiences on any device
| | Webinar 5 | The Path Forward – Adapting Post-COVID-19 | Thursday June 25, 2020 | 2:00pm ET; 11:00am PT
(30 minutes, 0.6 CPE credits IF attended along with one of the other 60-minute sessions during the week) |  | The shift to a remote working capacity during the COVID-19 pandemic has not been easy. The experience has amplified the need for 100% digital processes and a modernized approach to citizen experiences. But– what does that look like post-COVID-19? How will agency workflows change? And what will the life of an agency employee look like once the dust has settled? Join our final session to get a sneak peek of what the future will bring, and how you can start to adapt today. |
| Matthew Jones 571-662-3003 |
We are pleased to offer continuing professional education (CPE) credits to those that attend the event. For more information on the CPE credits we are offering, our CPE sponsor (NASBA), and the submission process, please click here. |
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