Agenda - Citizen Engagement Seminar

8:00 - 9:00 Registration & Networking Breakfast

During registration and breakfast, visit our sponsor tables, our social media experts, and take a photo at the #CtznES booth!
9:00 - 9:10 Opening Remarks

Juliana Slye Chief Executive Officer, Government Business Results

Welcome, housekeeping, and a look ahead at what's to come during the day!
9:10 - 9:40 Opening Keynote

Jacob Parcell Acting Director, Innovation Portfolio, Technology Transformation Service, General Services Administration

*Pending Agency Approval
9:40 - 10:50 Innovating Government Through Citizen Empowerment

Creating a more modern and innovative government starts with citizen participation. By providing citizens with the right resources and tools necessary to become more involved, government agencies are able to understand their constituents and more efficiently meet their needs. In this panel, you'll hear from industry thought leaders and government leaders in the citizen engagement space and receive actionable insights on how your agency can empower your citizens. PANELISTS: Donna Carney, Philadelphia City Planning Commission, Amy Kaminski, NASA Headquarters, Deanna Grady & Charles Wilcox, LinkedIn, Jonathan Benett, Adobe
10:50 - 11:10 Networking Break

During the networking break, visit our sponsor tables, our social media experts, and take a photo at the #CtznES booth
11:10 - 12:20 Citizen-Centric Digital Communications

Navigating the digital communication landscape of today can be challenging. Traditional channels of communication are rapidly changing and government agencies need to adapt to meet the demands of the modern citizen. This panel will discuss how you can improve the digital relationship with your citizen audience and advance your agency missions through modern communications. PANELISTS: Linda Wharton-Boyd, PhD & Alisa Hughley, DC Health Benefit Exchange Authority, Michael Brown, PhD, Joint Task Force Civil Support, Joint Base Langley-Eustis, Chavonne Odom, Granicus, Ben Cathers, Hootsuite
12:20 - 1:10 Networking Lunch & Technology Spotlights

Get a quick look into some technologies that are changing the game of citizen engagement. Afterwards, spend time connecting with your peers, our sponsors, and enjoying the networking and social hall.
1:10 - 2:10 Data-Driven Decision Making to Improve the Citizen Experience

Becoming data-friendly is a key strategy for agencies to deliver optimized services to citizens and improve internal processes. Analytics can help agencies better understand the specific needs of citizens, and the best way to meet them, and how to improve existing processes and communications. Discover how your agency can use data-driven decision making to better engage and inform citizens. PANELISTS: Chad Sheridan, USDA-Risk Management Agency, Mrudula Venigalla, Senior Digital Strategist, U.S. Department of State, Robert Dolan, Tableau
2:10 - 2:40
Closing Keynote
2:40 - 2:45 Closing Remarks

Juliana Slye Chief Executive Officer, Government Business Results

Closing Remarks
2:45 - 3:30 Networking Reception

Don't stop the engagement! Hang around for our networking reception, including hors d'oeuvres and entertainment!